December 9, 2016
It really doesn’t matter what system you have: at some point, a hacker is going to be able to crack in and grab your data. There are ways to handle the recovery process, as well as updating systems to make it harder on the hackers. Here are just a few things you can do.
First Step – Data Recovery
Onsite data recovery services are your best friend! There are plenty of DIY sources online, but we really don’t recommend them. There are times when you can fix things yourself and there are times when you need to go to a professional. This is that time. In many cases, an onsite service can solve your problem within 24 hours. That is incredibly fast and allows you to get back to work quickly. And since onsite services tend to deal with information that is very sensitive, you are secure when dealing with professionals outside of your organization.
Second Step – Review Security
Sometimes we neglect our online security a bit. Or we think we are on top of it but haven’t learned about the latest trends that are available. While we should check the security often, it’s super important to review it immediately after a hack. Tightening up access, extra monitoring, changing passwords, and increased database installation for new growth are just a few ways to tighten up security.
Third Step – Updating Software
Updating all software systems will help ensure you have the latest patches in security that will protect your data. Many times when data is hacked, the software companies issue out new updates so as to protect people who weren’t hit and those who were. It’s a great idea to get update alerts every time the software company creates one. This way even if you aren’t hacked, you can update and stay ahead of the game.
Fourth Step – Make An Announcement
No company wants to admit that their data has been compromised. But imagine if you didn’t let people know that their information was in unknown hands? You’d lose credibility in your field while leaving people to clean up the mess that can happen when their sensitive information is freely passed around. Take the initiative and very quickly let people know their data is out. Let them know what steps you have taken to improve security. The people will appreciate you more for taking that time to be open about the issue at hand.
Fifth Step – Offer Assistance To Clientele
One way to help solidify your relationship with the clientele is to offer assistance when security has been breached. Even something as simple as providing a list of resources can help your image as well as help your clientele keep their identity safe. Consider a hotline so that folks can call for updates and offer them the space to voice their concerns.
Hacking has become so prevalent that we are almost resigned to it. Companies boost up security and make changes that can help elongate the time between hacks. Consumers take a deep breath, put their nose to the grindstone, and set about to make sure their identities are safe and intact. By making yourself familiar with services that can help you combat that, a few things you can do to amp up security, and offer help to your clientele when a hack happens will ensure that you are a dependable company that cares about the data.
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